Help Your Merchant Customers During COVID-19

Did you know about these features that support your online merchant customers at no additional charge?

Many businesses are facing unique and difficult challenges right now in the face of new regulations and physical distancing constraints. We recognize the strain this may be placing on you and your clients as physical stores are seeing lower foot traffic or closing temporarily.

Face-to-face businesses are quickly trying to adapt and support their customers online. They may not know about some features and functionalities natively built into that can help them start taking in-person payments using an online tool now.

These features, which can complement eCommerce solutions and your platform technology, are ready to be activated today and are included at no additional charge to accounts. Enable your merchants to accept payments during this crucial time.


Virtual Terminal: Accept card payments without an eCommerce site or card reader

Many businesses now need a secure way to take payments over the phone or in person, while maintaining physical distance. Virtual Terminal provides a great way for your merchants to immediately start doing this.

No eCommerce website is required, and the service is included at no additional charge.

Accessible through the Merchant Interface, Virtual Terminal is a web-based application that allows businesses to enter credit card information manually for phone orders—without requiring a card reader or other expensive hardware. 


Digital Invoicing

Cash flow in these uncertain times is vital, and Digital Invoicing can help your merchants get paid faster. accounts include, at no additional charge, a simple, Digital Invoicing feature. With this tool, your merchants can create and send email invoices to their customers. The invoices can easily be completed from computers or mobile devices. Digital Invoicing is a great option for quickly accepting payments, with the average invoice paid within 48 hours1.

Digital Invoicing also provides a convenient way to accept payments from folks who traditionally pay face-to-face. With social distancing in effect, it's worth considering how your merchants can use Digital Invoicing to power their businesses.


Mobile credit card readers (mPOS)

With curbside pickups becoming more popular, Mobile Point of Sale (mPOS) is an excellent payment acceptance solution that your merchants can use to get paid while maintaining physical distance.’s mPOS application enables merchants to accept and manage credit and debit card payments securely from an Android or Apple device. They can also accept tips and send email receipts. Think of mPOS  as a portable, virtual cash register that let's businesses accept payments from anywhere.

mPOS also provides the option to manually key in payment information. This allows your merchants to process transactions with no physical contact—perfect for curbside pickups. 

1  Based on production payment data from August 1, 2017 to June 10, 2018; a total of 110,000 invoices emailed resulted in 74 percent of invoices paid in two days or less.


Tips and reminders for these challenging times

Here are more tips and reminders that may help your merchants grow—and protect—their business during this time.


Need help?

You can learn more about these products and services by visiting our Support Center or simply give us a call (877-447-3938). We’re here to help and we’re open 24x7.