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How to make the update

To update your Authorize.net account to the new Shopify plugin:

  • Visit the Shopify app store to begin
  • Log in to Shopify if you are not already
  • Click Install App
  • Click Connect to Authorize.net
  • Enter your API Login ID and Transaction Key. For details, see this Support Center article about obtaining your API Login ID and Transaction Key
  • Click Connect to Authorize.net
  • Choose Settings > Payments
  • Select the card brands that you accept. For details, see this Support Center article about reviewing or updating the card brands that you accept
  • Turn on Test Mode and submit an order through Shopify. Check your email for a transaction receipt to confirm that the test transaction was received. After you are done testing, turn Test Mode off. For more information, see the Support Center article, What Is Test Mode and how do I turn It off and on?

    Important: Transactions submitted in Test Mode will not appear in your Authorize.net account and will not be sent to your processor for funding. Be sure to turn off Test Mode before accepting live orders so that the transactions are processed as expected
  • Click Payments. Authorize.net should now be listed as a supported payment method

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Frequently asked questions

For more details, please see the Shopify upgrade support article.

Shopify is rebuilding their payment infrastructure and requiring all of its payment partners to migrate to this new architecture. We have aimed to be consistent with the existing integration wherever possible, but some elements of the existing integration will change or no longer be available.

Transaction types

  • Authorization (authorize only)
  • Sale (authorize and capture)
  • Capture (capture only)
  • Void (reversal)
  • Refund (credit)

Card brands

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Diners Club
  • Apple Pay
  • Google Pay

We are planning to offer support for Shopify Subscriptions in an upcoming application release. Subscription merchants should use the legacy application until further notice.

Shopify has extended the deadline for migration until September 30, 2024 for the initial cohort. Any new deadlines will be communicated directly to merchants via email from Authorize.net and the Shopify Admin Portal.

When a transaction is created, a Shopify Payment ID is generated and paired with the order in the Shopify Admin Panel. To find the ID, access the transaction and expand the section “…Payment was processed on Authorize.net.” There will be an additional section called “Information from the gateway” that contains the ID.

 

You can view the Shopify PaymentID within the transaction description in Authorize.net’s Merchant Interface.

The current known changes in the new integration impact the following: transaction ID visibility and third party application usage, removed support for Customer Information Manager Tokenization, fraud management data filters and review status, payment logos in checkout, and subscriptions/recurring billing.

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