If your online business operates on a subscription-based or recurring payment model, you need to be able to count on customer payments going through smoothly every time.
Whether you're providing goods on a regular basis—such as a monthly magazine, meal kit or wellness box—or collecting regular donations for a charity or good cause, you don't want payment problems to jeopardize the customer experience or your income stream.
But if you're using spreadsheets or other manual approaches to manage subscription payments, you'll know the process is both laborious and prone to errors—which at best take time and resources to fix, and at worst mean lost revenues or customers. And if business is booming, you may be wondering how you'll have time to manage the influx of new subscribers.
Here's the good news. You can say goodbye to time-consuming manual processes and the associated risk of errors or missed payments. By choosing the right software tools to automate and simplify subscriptions and recurring payments, you can run your business more efficiently and help it flourish.
Authorize.net takes the hard work out of these payment types for you and your customers with our Automated Recurring Billing, Customer Information Manager and Account Updater solutions.
Let's find out how.
Streamline subscriptions and recurring payments
With our Automated Recurring Billing (ARB) solution you can create subscriptions that include a payment schedule, the billing amount, and the customer's payment information. You can accept monthly recurring or other installment payments while giving customers the choice to pay by payment card or via eCheck. ARB's recurring billing feature means you don't have to re-enter billing or payment details for each transaction—making billing more efficient and secure.
ARB gets you off to a flying start, enabling you to launch subscription billing without any development or customization. Included APIs make it easy to customize your online payments form and integrate subscriptions into your website. And our intuitive online portal lets you review the status of every subscription and transaction at any time.
Securely store customer information
The Authorize.net Customer Information Management (CIM) solution creates profiles for your regular customers and subscribers. It securely stores payment information for recurring transactions—even when the amount or date varies. And returning customers get a convenient checkout experience with no need to re-enter their payment details.
Automatic updates when payment cards expire
The last thing you want is for a customer's new or reissued payment card to get in the way of a recurring payment. Customers don't want the hassle of having to enter their new card information, any more than you want to run the risk of a payment being missed.
With our Account Updater service, the card data in your customers' profiles and recurring billing subscriptions gets updated automatically—keeping your customers happy and your payments flowing.
More time for business
With solutions that help to take legwork and risk out of subscription billing and recurring payments, you'll have more time to grow your business, develop new propositions, and engage with your customers.
Learn more about Authorize.net for subscription billing and recurring payments.