How payment choice can impact the customer experience

During the upcoming holiday shopping season, you likely anticipate higher-than-usual sales volume. Being proactive and preparing now is key to making sure this critical season is a successful one for your business.

Businesses can get paid faster and increase cash flow with Authorize.net’s digital invoicing and ;eCheck contactless payment options.

What is a chargeback? When a cardholder contacts their bank with the goal of getting their money back for a transaction they don’t recognize, or think is fraudulent. A Chargeback is also known as a “dispute”.

Building empathy with your customers helps create trust and healthy relationships. And when customers trust you, they're more likely to keep doing business with you.

Offering customers a personalized experience when shopping with your brand can help them feel valued. And when customers feel valued, they're more likely to keep coming back.

Many of us appreciate having choice about how we pay for goods and services. Maybe we like to put larger purchases on a credit card rather than a debit card. Or to use different payment methods for in-store purchases and online shopping. And perhaps we find eChecks handy for paying bills.

Evolving customer expectations around seamless and digital-first payment experiences have opened new opportunities for fraudsters to exploit consumers and businesses. The Federal Trade Commission received over 440,000 reports of credit card fraud from consumers in 2022,1 an increase of 12% from 2021. And merchant studies have found that more than one-third of businesses have experienced first-party misuse2 and that rates of fraud are increasing.

Usage of paper checks has been continuously declining. The latest data from the Federal Reserve shows that, on average, households in the U.S. use checks for only 12% of all bill payments.1

While an entrepreneur is accustomed to wearing multiple hats and being responsible for various aspects of their business, taxes are often one of the primary causes of frustration and stress. Being familiar with the different types of taxes can help you decide if you’re prepared to handle the task on your own or if it would be wise to seek professional assistance.