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Frequently Asked Questions

A merchant account is a financial institution or bank account that is used by a merchant specifically for the purpose of collecting proceeds from the consumer bank account or credit card payment transactions. You must have a merchant account to use a payment gateway. With Authorize.net, we offer a payment plan that includes a merchant account--or you can use your own provider of choice.

A payment gateway facilitates the secure transfer of transactions from a merchant to a third-party payment processor, associated with the merchant's acquiring bank. Gateways often offer additional services like reporting, and perform checks on transactional data such as: message formatting, automatic tax calculation and fraud detection.

Visit our support site for this information.

Check out our support site for this information.

 

Check out our support site for this information.

 

 

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Merchant Support

UK/Europe: +44 (0) 203 564 4844
AUS: +61 1800 019 932

Support Hours:
24x7
(Closed major holidays)

Partner Support

UK/Europe: +44 (0) 203 564 5370

Support Hours:
24x7
(Closed major holidays)

 

Affiliate Support

UK/Europe: +44 (0) 203 564 5370

Support Hours:
24x7
(Closed major holidays)