Your merchant account collects payments from your customer's bank and deposits the funds into your business checking or savings account*.
*Merchant account fees are billed separately by your merchant account provider of choice.
Are there any additional fees?
There are no additional fees beyond the prices noted above. The plan prices automatically include the plan features.
What is the difference between a payment gateway and a merchant account?
A merchant account is a financial institution or bank account used by a merchant specifically for the purpose of collecting proceeds consumer bank account or credit card payment transactions.
A payment gateway is the infrastructure that enables you to accept credit cards and electronic check payments from websites, terminals or mobile devices. Payment gateways also provide merchants with transaction management, reporting and billing services.
You can use a Card Present (CP) merchant account to receive payments at a physical location where customers physically present a form of payment to you at the time of the transaction. By contrast, a Card Not Present (CNP) merchant account can be used to receive payments electronically (i.e., online payments), or in situations where consumers aren’t physically present at the time of the transaction.
Is my business bank account the same as a merchant account?
No. A merchant account is a type of bank account that allows businesses to accept payments by payment cards, which are typically debit or credit cards. It’s similar to a credit line for your business to accept payments or issues refunds.
A merchant account is unique to you and your business. When you apply, the underwriter will look at your industry, your processing history (if any), your personal credit, your business’ creditworthiness, and other factors. Once approved, your business can start accepting payments.
Is my PayPal account a merchant account?
PayPal is not a merchant account. It’s a third-party processor, and it aggregates all of its sellers’ accounts into one large merchant account. Because you are not the sole owner of this account, it cannot be used with the Authorize.Net gateway.
What forms of payment can you help me accept?
We offer a variety of payment options ranging from credit cards and e-checks to Visa Checkout and PayPal.
How long does it take for the funds be to be deposited into my bank account?
The Merchant Service Provider (MSP) facilitates transferring funds to your bank account. Funding time can vary depending on your MSP. The industry average funding period is between 3-5 business days.
How long does the payment approval process take, and what is required?
The Authorize.Net Payment Gateway is approved within a few minutes for a properly submitted application. However, in order to accept credit cards, you must have a merchant account.
If you have an existing merchant account, you can update your gateway with the parameters provided from your merchant provider and be ready to transact within minutes.
Are there contract fees for early termination?
No, the Authorize.Net payment gateway does not have a contract fee for early termination.
What banks do you work with for merchant services?
We work with First Data, ANZ, NAB and Westpac.
Can you support businesses based in New Zealand?
We don’t support New Zealand based businesses directly; in order for us to sign them up the company needs to secure an Australian Business Number (ABN) by registering as a foreign company or creating an Australian company.