Datatel delivers Interactive Telephone (IVR) Payments as a service on the Cloud, which removes the collection and transmission of customer credit card information from Live Agents or In-House Self-Service IVRs. Delivered as a Cloud Solution, there is no investment in any hardware or software. Your customers can pay bills, fees, and contributions over the telephone 24/7 in a secure PCI compliant environment.
Preconfigured templates designed for a wide range of business applications and industries makes implementation quick and simple.
Hundreds of Businesses, Government and non-for-profit organizations use Datatel to process bill, fee and contribution payments over the telephone.
• Standardized out-of-the-box and customized IVR Credit Card and eCehque payment solutions to meet your unique requirements
• Works in self-service and call center environments
• Supports all major credit card processors
• IVR eCheque Payments
• Rapid implementation in days, not weeks or months
• Flexible transactional pricing
Feature Rich to Meet Your Specific Requirements:
• CryptoIVR Technology - Encrypted Interactive Voice Response Technology designed just for payments
• Mobile SMS Receipts
• Branded to the your business with Custom Voice Prompts using professional voice talent
• Multi language Support
• Simple to implement API for exchange of information with your accounting and CRM systems
• On-line real-time reporting and call logs
• Dedicated Implementation Support by Telephone Payment Experts