CBOps has a proven model of using a hands-on, consultative approach of managing chargebacks. When there is illegitimate friendly fraud, CBOps fights these cases for you, representing them directly to your processor. If the case cannot be won, CBOps will share why, helping you establish more effective internal business processes. Where there is true fraud, we can help you learn why and help establish the best fraud strategies.
CBOps provides dedicated fraud analysts with more than 7-years experience in the industry. CBOps does not use queue based system to manage analyst workload. We have found by taking a hands-on approach, your assigned analyst can much better manage the long-term health of your merchant account. We are the only solution provider working in this manner. Customized analytics and dashboard accessible 24x7 through our best-in-class Customer Portal. We provide daily reporting customized to your unique business needs.