71lbs helps merchants save money on shipping and understand shipping costs. If your business ships using FedEx or UPS, you are entitled to full refunds on all late shipments. 71lbs works on your behalf to identify those late shipments, file and fight your claims to make sure you are getting your due refunds. 71lbs is focused on reducing your total shipping cost and provides a robust dashboard with in-depth shipping analytics that will aid in your overall shipping process, clarifying the confusing fee and cost structure of FedEx and UPS. As Your Shipping Advocate, 71lbs makes it easy to automate your shipping refunds, assist with lost or damaged claims, and much more. The fee for the service is contingent upon the actual refunds you receive. They only get paid after your company does.