Certified Solutions


71lbs Shipping Refunds

Ship with FedEx/UPS? If so, you're likely entitled to part of the $2B+ in shipping refunds merchants leave unclaimed each year. That's because if your package is late—even by sixty seconds—you're entitled to receive a full refund for the cost of the shipment.

71lbs helps merchants reduce their shipping costs by providing an automated solution, backed by a team of Shipping Advocates, that identifies late, lost or damaged shipments, then files and fights for your due refunds. 

How it works:

  • Sign-up in Seconds: Use FedEx/UPS credentials to access your shipping data in one easy-to-use dashboard. Zero integration required.
  • Continuous Account Monitoring: The 71lbs system compares your shipments to the carriers' guaranteed time commitments, along with packages identified as damaged or without proof of delivery. 
  • Automatic Refunds Back to You: All credited refunds go directly back to your shipping accounts.

The best part? No refund, no fee. 71lbs will only invoice you if they save you money first.

In addition to shipping refunds, 71lbs offers several services aimed at reducing your shipping costs, including invoice audits, automated proof of delivery, and shipping insurance.

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