Authorize.Net merchant, Mike Engberson of UtahMountainBiking.com, not only fixes and sells bikes, he shares a passion with his customers—he’s an avid mountain biker who races most Saturdays on the epic trails of Utah.
What’s Mike’s small business advice? “It’s all about our customers. When I fix a bike for a customer, I have to ensure the job is done right. I personally work on every bike that enters my shop. It’s all about personal care and safety.”
“We also feel it’s important to support the community, so we’re not just a bike shop. UtahMountainBiking.com is Utah’s #1 source for mountain biking, offering race info, trail reviews, bike news and even tips on how to care for and repair your own bike, so customers are prepared if they break down on a trail.”
“Authorize.Net helps us so we can accept credit cards from everywhere—in the shop, online and even at bike races and events with a mobile app and card reader. The service is an integral part of our business.”
Check out Utah Mountain Biking at UtahMountainBiking.com.
We Our Merchants
For National Small Business Month, we want to thank all of our amazing merchants who make our business possible. We know that small business ideas change the world, which is why we are in awe of what you do every day.
We’re proud to feature select businesses on our Facebook and Twitter pages throughout the year with advice to our small business community. Is there anything you have learned from running a business that would be valuable to share with other small business owners?
What makes your business successful?
If you are interested in having your business featured, please submit your business name and any small business advice you would like to share with us using our online form at http://forms.authorize.net/bigAdvicefromSmallBusinesses.
If your business is chosen, we will contact you to let you know when your feature is scheduled.
Please note, featured businesses are selected at the sole discretion of Authorize.Net and due to high interest, we regret that we are not able to honor all requests or respond to all inquiries about the program.
Running your own business means slacking off isn’t an option. When you don’t make the best use of your time and energy on a consistent basis, you risk slowing down commercial growth, losing potential customers and leaving a lot of money on someone else’s table. With so much at stake, the stress of not living up to your expectations can be downright paralyzing, but fear not! These five productivity-boosting tips can teach you how to get the most out of every day and still make it home in time for dinner.
1. Delegate, Delegate, Delegate
The triple-word emphasis here is important because so many small business owners are afraid to give up an ounce of control, even if that means working overtime and missing holidays. In reality, by insisting on doing everything on your own, you’re probably stretching yourself too thin to be very effective at any one task.
Using Authorize.Net for your payment processing makes for an excellent place to start, but there are also many other ways to simplify day-to-day procedures. For example, if you’re struggling to build a presence on social media, you might want to invest in a tech-savvy planner who can create and maximize your
pages. In-house training of new hires can be handed off to your most experienced employees. The idea is to let go of smaller details so that you can fully focus on taking your business to the next level.
2. Take Advantage of Affordable Online Helpers
Setting up reliable digital systems like Authorize.Net to accept payments, Freshbooks to track time and manage invoices and MailChimp to manage email marketing net big boosts in productivity, but why stop there? From printable business plan templates to free professional marketing lessons to low-cost analytical tools, the Internet is full of amazingly effective resources for increasing your productivity without blowing your budget.
3. Streamline Customer Service
By using Authorize.Net to process credit cards, you’re already one step ahead of the game. Using drop-shipping services to lower the cost of logistics, uploading a list of frequently asked questions to cut down on time-consuming inquiries and creating a standardized protocol for dealing with complaints are all examples of other smart changes you can make to improve efficiency in customer support.
4. Don’t Bite Off More Than You Can Chew
Yes, you want your small business to expand as fast as impossible – but not at the expense of quality, reputation and your own sanity. Taking on too much all at once is a recipe for disaster. While you might feel more productive at first, it will eventually leave you too drained and stressed out to keep up
with all of your new responsibilities.
5. Expect the Unexpected
Keeping a steady pulse on work balance is great help, but in business, there will undoubtedly be times when new problems are dumped on your plate that just aren’t within your realm of control. To prevent them from creating disorder in your daily routine, it’s a good idea to always have an emergency plan on the back burner. Cover common scenarios like unhappy or injured customers, unforeseen expenses, marketing mistakes, natural disasters and repair fees. That way if you’re faced with multiple issues at once, as often happens, you can immediately cross a few off your to-do list.
In general, remember to stay positive when emergencies or mistakes threaten to derail your progress. Running a business is a learning process, and it won’t always be smooth sailing. The quicker you can stop regretting the past and start looking toward the future, the more productive you’ll be in dealing with the challenges in front of you right now.
What could be sweeter than talking payments at #TRANSACT16? Eating anniversary cake with Authorize.Net!
While attending TRANSACT 2016's opening night, Authorize.Net celebrated its 20th anniversary of being a trusted payments partner. Attending the show? Stop by booth #606 to say hi and receive a 20-year anniversary pin!
Authorize.Net is attending TRANSACT 16 at the Mandalay Bay Resort in Las Vegas, Nevada. TRANSACT 16 is where thousands of payments professionals unveil the newest technologies, latest trends, security outlook and policy changes impacting e-commerce, fintech, and consumers.
Attending the show? Stop by booth #606 to talk payments with the Authorize.Net team and get your chocolate fix!
As an Authorize.Net partner, 71lbs is committed to helping your business succeed.
Learn more about understanding and monitoring your shipping carrier so that you pay only for the service that you buy. Join 71lbs for a FREE informational webinar! "How to Claim Shipping Refunds, Pay for the Service Promised."
When: Wednesday, January 27th
Time: 2:00-2:30PM EST
Intuit’s QuickBooks Connect, taking place in San Jose, CA, November 2-4 is just around the corner, and Authorize.Net is going to be there.
As a sponsor and exhibitor, we are excited to share a special offer code that gets you into the event with a $50 discount for either a 1- or 3-day pass (regularly $149 and $449 each). Just go to QuickBooksConnect.com, click Register Now and enter SPONSORVIP in the Promo Code box to receive the discounted registration.
This year’s main stage speakers, who will be sharing their personal experiences, hurdles and triumphs, include:
Plus, the Goo Goo Dolls will be performing a special concert at the event! To learn more, please visit http://quickbooksconnect.com/.
We hope you can join us – be sure to stop by our booth to say hello.
Furnitureland South, the world’s largest furniture store, uses a custom iPad application and Authorize.Net to accept card payments from customers.
Wendy Mignot has been an artist all her life. She met her husband and they began a gypsy lifestyle of sailing adventures in the Caribbean, Virgin Islands, Aruba, St, Bart’s, Bahamas, Panama and Central America. Wendy’s one-of-a-kind jewelry became a trademark and reflection of her adventures at sea, with each design reflecting family, culture and heritage. Her trademark Fine Pearls and Leather Jewelry® are a collection that includes the finest Tahitian, South Sea and Freshwater cultured pearls.
Ten years ago, she and her husband settled along the coast of the Gulf of Mexico in beautiful Seaside, Florida, and opened her storefront shop, La Vie Est Belle. Her designs put a twist on the once traditional strand of pearls, with each one-of-a-kind piece handcrafted and strung on soft, hand-rolled leather and tied with precision and care. Everything Wendy uses to create her jewelry comes from the ocean and surrounding terrain and is uniquely beautiful, elegant and practical in nature. Since then, the business has grown into an International boutique with vintage pieces worn by Steven Tyler, Pierce Brosnan, Orlando Bloom, Luke Bryan, Alice Cooper, Kix Brooks, Colt Ford, Florida Georgia Line, The Bangles and many more.
To help the business grow, they wanted their patrons to be able to shop anytime and from anywhere in a new eBoutique website: WendyMignot.com. They contacted Fluent Business Solutions, an IT Management firm based in Pembroke Pines, Florida, to modernize the entire business with a focus on using technology to increase revenue growth, productivity and to scale the business globally. “Wendy Mignot wanted to expand online and needed a highly scalable, secure solution that exceeded industry standards at a competitive cost,” said David Cochrane, President of Fluent Business Solutions.
For over ten years, Fluent has helped hundreds of clients select best in class software and solutions to improve their business. “We started using Authorize.Net ourselves eight years ago when our clients wanted to pay with credit cards. Authorize.Net made that easy.” For other clients, Fluent has used the Authorize.Net API to build custom integrations or chosen from hundreds of pre-integrated solutions that support Authorize.Net. “We recommend Authorize.Net because of their seamless integration, reliability, scalability and performance.”
By using smart technology and the best payment solution to meet their needs, Fluent delivered a comprehensive solution for Wendy Mignot Fine Pearls and Leather Jewelry. “We’re thrilled with the success of our new eBoutique,” said Wendy. “Since its launch in fall 2014, we’ve fulfilled thousands of online orders and look forward to expanding globally later this summer.”
Authorize.Net is sponsoring and exhibiting at the upcoming Practical Ecommerce Ignite Conference 2015 in Dallas, Texas, September 16-17, and we would love to see you there.
Ignite registration is $795, but as an Authorize.Net merchant, you can get 50% off your registration fee. Just enter discount code "AuthorizeIgnite" on the registration page and click Apply code to get the discount.
If you're a small business owner, manager or marketer, Ignite 2015 is the place to learn how to grow revenue, save money and compete with the big dogs. This two-day event features 39 presentations by industry visionaries and seasoned e-commerce merchants. And, because it's tailored for smaller, independent businesses, Ignite 2015 also sports hand-picked topics designed to help the small- and mid-sized business. That means no wasted time spent in sessions that focus on tools and services beyond your needs and reach. From building brand recognition, to generating traffic and sales, to using SEO and social media, and more, Ignite 2015 covers the topics you need.
Be sure to check out Ignite's complete line-up, including the presenters and the full schedule by visiting http://www.practicalecommerce.com/ignite. And make sure to stop by the Authorize.Net booth to come say hi!