Online Application FAQs

The Authorize.Net secure, online application allows your prospective merchants to apply for an Authorize.Net Payment Gateway account and an optional merchant account. Your merchants can also add additional payment services such as eCheck.Net®, Fraud Detection Suite™ (FDS) and Automated Recurring Billing™ (ARB), using the online application.

Benefits of using the online application include:

• Confirm that you are a legitimate business partner of Authorize.Net.
• Help facilitate and speed up the merchant signup process.
• Improve merchant conversions.

To ensure that you receive all associated commissions for each merchant who signs up using the online application, we have created a unique link for your Affiliate Reseller account.

To obtain your unique online application link, please contact your Affiliate Relationship Manager. If you need the name and contact information of your Affiliate Relationship Manager, please e-mail affiliate@authorize.net with your Affiliate Reseller ID. Your account manager will then e-mail you with your unique online application link.

Your unique online application link can be sent to your prospective merchants via e-mail, placed on your Web site, or distributed in whatever way is best for your business. For your convenience, we have also created a "Sign Up Now" button for you to use:



To embed the "Sign Up Now" button on your Web site, please use the following HTML code:

<a href="{Insert your unique online application link here}"><img src="http://www.authorize.net/images/reseller/oap_sign_up.gif" height="38" width="135" border="0" /></a>

Again, you must contact your Affiliate Manager if you do not have your unique online application link.

Before your merchants can begin the application process, they will need to register. Registering allows your merchants to save and modify their applications before submitting them to Authorize.Net. To create an account and password, your merchants should:

• Click Register from the online application home page.
• Enter their e-mail address and their desired password.
• Click Submit. They will be taken back to the online application home page where they can then sign in and begin their application.

During the application process, your merchants will need to provide the following:

• Social Security Number or Tax ID.
• Company information – name, address, phone, etc.
• Account owner's information – name, address, phone, etc.
• Banking information – used for billing purposes.
• Merchant account information – details of their existing merchant account (if applicable).

If your merchants do not currently have a merchant account, they can sign up for one using the online application.

If your merchants have questions regarding any page or section of the application, they can click the Help link located in the upper right hand corner of any application page. These help files are extremely useful and should answer any questions they have.

They can also contact your assigned Affiliate Relationship Manager, who is available to assist you and your merchants throughout the account setup process. If you need the name and contact information of your Affiliate Relationship Manager, please e-mail affiliate@authorize.net with your Affiliate Reseller ID.

Once you have completed and submitted the application, Authorize.Net will review the provided information and contact your merchants directly concerning their accounts. If at any time your merchants have questions or need additional assistance, please have them contact your Affiliate Relationship Manager. If for some reason your Affiliate Manager is unavailable, merchants can also call the Authorize.Net Sales Department at 888-323-4289, Monday through Friday, 6 AM to 5 PM Pacific time (closed major holidays).

No. The new online application should be used in place of the PDF application you currently use to facilitate merchant signups.