Yes. You can add as many devices as you would like to use the app from within the Merchant Interface.

Compatible swipe readers can be found and purchased through our partner, POS Portal, at https://partner.posportal.com/authorizenet/auth/.

EMV chip-enabled card readers are also available from POS Portal.

Note: You must be on a supported processor to accept EMV chip transactions using the mPOS mobile app. Please view the schedule below for estimated processor support dates.  

The main functionality is the same, however, on tablets you will see a larger view versus the smartphone version of the app.

Yes. Download the latest version of the app from the App Store or Google Play and then purchase an EMV chip-compatible card reader from our partner.

Note: You must be on a supported processor to accept EMV chip transactions using the mPOS mobile app. Please view the schedule below for estimated processor support dates.

No, the mobile application can only be used on an Android or iOS device.

No. At this time, the mPOS app does not support NFC payments.

Watch the "Using Encrypted Card Readers" video for more information on card reader encryption.

Please view our Mobile Authorize.Net Mobile Application mPOS User Guide (PDF) for iOS and Android. 

iOS: Requires iOS 9.0 or later.
Android: Requires 5.0 or later.

An Internet connection is required to process transactions. This can either be through Wi-Fi or 3G/4G/LTE.

The mPOS app is free to download.

Transactions run through the app are treated the same as any other transaction processed through your Authorize.Net account, meaning they will be charged a Transaction Fee. Your Merchant Service Provider (MSP) will also charge the applicable fee/discount rate.

If the app is not working, please try the following steps:

  1. Ensure you have downloaded the most recent version available of the app.
  2. Uninstall and then re-install the app.
  3. Restart your device.
  4. Ensure that you have a stable Internet/cellular connection.

If the reader is not working, please try the following steps:

  1. Ensure that you are using a device and reader that are supported.
  2. Ensure that the reader is plugged in all of the way.
  3. Ensure that mute is not enabled, and the volume is turned all the way up after the reader is plugged in.

If you are still having problems after verifying these steps, please contact Customer Support at 1.877.447.3938, 24 hours a day, 7 days a week by phone (closed major holidays).