Customer Information Manager

The Authorize.Net Customer Information Manager (CIM) allows you to store your customers' sensitive payment information on our secure servers, simplifying payments for returning customers and recurring transactions. It can also help you comply with the Payment Card Industry (PCI) Data Security Standard, since customer data is no longer stored locally.

CIM is an ideal tool for businesses that need to securely save customer data and provide convenience for their customers.

• Process Recurring Transactions – You bill your customers different amounts or on different days each month. (e.g. utility companies)
• Process Usage Charges – You bill your customers only when the service is used. (e.g. pay-as-you-go cell phones)
• Simplify PCI Compliance – You are concerned with PCI compliance and protecting your customers' confidential information.
• Store Customer Data – You want to provide returning customers with the convenience of not having to re-enter their personal data every time they visit your Web site.
• Provide Payment Flexibility – Your customers can store multiple payment methods for repeat purchases.
• Save Multiple Shipping Locations – Your customers can also save multiple shipping locations.

How CIM Works

Your Web site integrates to CIM via an Application Programming Interface (API). Through the API, you can create, view, update and delete customer profiles that include billing, payment and shipping information. When a transaction is processed using the API, a customer profile is created and stored on our secure servers. You receive a Customer Reference ID for that particular customer profile. From then on, you need only submit the Customer Reference ID in place of all customer information, including billing, payment and shipping information.

Note: Integrating the CIM API to your Web site requires the expertise of a Web developer. The CIM API Guide can be downloaded from our Integration Center. Your Web developer will be able to assist you with integrating the API to any proprietary systems you may be using, setting up customer accounts with user names and passwords, or designing other means for matching a returning customer to their stored profile. Please consult your Web developer for more information or find an Authorize.Net Certified Developer to help you.

Sign Up Now

Merchants interested in signing up for an Authorize.Net Payment Gateway account with CIM can contact us at 888-323-4289 for more information, or contact an Authorize.Net reseller.

If you are a merchant with an Authorize.Net Payment Gateway account, you can sign up for CIM in the Merchant Interface.

To become a reseller, please contact our sales team at 866-437-0491 or via our Reseller Inquiry Form.